Do You Listen Like A Bobble-head?

Do You Listen Like A Bobble-head?

[ad#posts] Today while at the waiting room at the dentist’s office, I looked around to see what people were doing. I often like to people watch because it’s when people don’t know that others are observing them, that they show their real traits. If you see many people...
The Most Important Person In The World

The Most Important Person In The World

[ad#posts] I have the great fortune to be able to talk to The Most Important Person in the World every day. Who might it be? Some amazing philanthropist? A powerful politician? The most important person in the world is… whomever I am speaking to at the time! A...
Don’t Ask Customers If They Need Help

Don’t Ask Customers If They Need Help

I have had a few requests from Salespeople to write posts geared towards the wonderful art of Selling. Here is the first one. You walk into a store to do some shopping, or maybe just browse around, and a salesman walks up and asks a simple question, “Would you like...
7 Points to a Great Apology

7 Points to a Great Apology

[ad#posts] The other night I was supposed to meet with a person that I am coaching at 6:30 PM at a local coffee shop. At 6:45 I called and left a message. At 7:00 PM I left another message. Finally at 7:30 I left to come back home. The coffee shop is 15 minutes away...