Just Ask Questions

Just Ask Questions

[ad#posts] On my way to Salt Lake City for a convention, I had a layover in San Francisco. Don’t ask me why United Airlines didn’t send me straight to Salt Lake City from Seattle (the way I’ve always gotten there), but at least it gave me extra time to meet people....
Have You Changed Your Greeting Lately?

Have You Changed Your Greeting Lately?

[ad#posts] It has now been over a month since I first published 8 Points To A Great Voicemail Greeting. Point 5 was to change your greeting every month. This is just a reminder, have you changed your Voicemail Greeting lately? I have began to call people who have...
6 Effective Ways To Introduce People

6 Effective Ways To Introduce People

[ad#posts] You know how to introduce people right? Sure, you’ve been doing it for years now: “Josh, this is Karla. Karla, this is Josh” And once the introductions are made, the conversation sounds similar to this: “Hi Karla, nice to meet you. Nice to...
Learn To Be A Fantastic Listener

Learn To Be A Fantastic Listener

[ad#posts] One of the most important listening techniques that I have come across is what has been called the SOFTENER Technique. S mile O pen Body F orward Lean T ouch E ye Contact N odding E nergy Level R elative Distance Smile- Sounds simple, doesn’t it? When...
How to Answer Your Phone

How to Answer Your Phone

[ad#posts] How do you answer the telephone? Next time, try this little trick. When the phone rings, you can still look at the caller id so you know who is calling, but instead of greeting the person right away, just say hello as if it was anyone else calling. Once the...
Have You Changed Your Greeting Lately?

8 Points to a Great Voicemail Greeting

[ad#posts] What does your voicemail greeting say about you? Most people have one of two automated greetings. One that reads their phone number or says the person’s name. Here are 8 important points when recording a voicemail message: Say your name: I don’t know how...