Communication

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Just Ask Questions

Just Ask Questions

On my way to Salt Lake City for a convention, I had a layover in San Francisco. Don’t ask me why United Airlines didn’t send me straight to Salt Lake City from Seattle (the way I’ve always gotten there), but at least it gave me extra time to meet people. The flight from Seattle to ...

Have You Changed Your Greeting Lately?

Have You Changed Your Greeting Lately?

It has now been over a month since I first published 8 Points To A Great Voicemail Greeting. Point 5 was to change your greeting every month. This is just a reminder, have you changed your Voicemail Greeting lately? I have began to call people who have indeed changed their voicemail greetings using the 8 ...

6 Effective Ways To Introduce People

6 Effective Ways To Introduce People

You know how to introduce people right? Sure, you’ve been doing it for years now: “Josh, this is Karla. Karla, this is Josh” And once the introductions are made, the conversation sounds similar to this: “Hi Karla, nice to meet you. Nice to meet you too Josh” But then the conversation dies. It’s not Josh’s ...

9 Ways Facebook Can Work For You

9 Ways Facebook Can Work For You

Millions of people have Facebook accounts, but is it helping or hurting them? I’ve had a Facebook account now for years. Not only was it a great way to keep in touch with friends, but it was an incredible opportunity to get in touch with friends from my past. Although I was having a blast, ...

Learn To Be A Fantastic Listener

Learn To Be A Fantastic Listener

One of the most important listening techniques that I have come across is what has been called the SOFTENER Technique. S mile O pen Body F orward Lean T ouch E ye Contact N odding E nergy Level R elative Distance Smile- Sounds simple, doesn’t it? When someone is talking to you, smile! So few ...