Communication
Browsing posts in Communication
Do You Listen Like A Bobble-head?
[ad#posts] Today while at the waiting room at the dentist’s office, I looked around to see what people were doing. I often like to people watch because it’s when people don’t know that others are observing them, that they show their real traits. If you see many people acting the same way, you can make ...
The Most Important Person In The World
[ad#posts] I have the great fortune to be able to talk to The Most Important Person in the World every day. Who might it be? Some amazing philanthropist? A powerful politician? The most important person in the world is… whomever I am speaking to at the time! A valuable lesson I learned a long time ...
3 Way To Answer: “So what do you do?”
[ad#posts] When you first meet someone, at a party, waiting in line, through a friend, etc., there is one question you know will come up, “What do you do?” This question is asked because either the person really is interested in what you do, or it’s just an automatic response when you first meet someone. ...
Don’t Ask Customers If They Need Help
I have had a few requests from Salespeople to write posts geared towards the wonderful art of Selling. Here is the first one. You walk into a store to do some shopping, or maybe just browse around, and a salesman walks up and asks a simple question, “Would you like any help?” Without thinking about ...
7 Points to a Great Apology
[ad#posts] The other night I was supposed to meet with a person that I am coaching at 6:30 PM at a local coffee shop. At 6:45 I called and left a message. At 7:00 PM I left another message. Finally at 7:30 I left to come back home. The coffee shop is 15 minutes away ...
